Name of Product:
Sangohe Bed Rails
Hazard:
The recalled bed rails violate the mandatory standard for adult portable bed rails because when the bed rails are attached to a bed, users can become entrapped within the bed rail or between the bed rail and the side of the mattress, posing a serious entrapment hazard and risk of death by asphyxiation. In addition, the bed rails do not bear the required hazard warning labels.
Remedy:
Refund
Recall Date:
January 08, 2026
Units:
About 26,200
Consumer Contact：
Sangohe by email at [email protected] or online at
https://www.kdbhealth.com/ and click “Recall” at the top of the page for more information.
Recall Details
Description:
This recall involves Sangohe-branded adult portable bed rails. The black, trapezoidal-shaped bed rails measure about 22.4 inches wide by 32 inches tall and have an extendable handle with gray padding and a storage mesh pocket. Model number “KDB504A01FT” is printed on a label located on the frame, either on the bottom foot tube or on the horizontal cross tube. “Sangohe” is printed on the product packaging.
Remedy:
Consumers should immediately stop using the recalled bed rails and contact Sangohe for a full refund. Consumers should destroy the bed rails by cutting the handrails’ foam padding and writing “RECALLED” on the upper and lower rails with permanent marker, take a photo of the destroyed rails and email the photo to [email protected]
Incidents/Injuries:
None reported
Sold Online At:
Amazon.com and Walmart.com from August 2023 through October 2025 for between $50 and $80.
Distributor(s):
Zhongshan Biankang Medical Equipment Co., Ltd., dba Sangohe, of China
Manufactured In:
China
Recall number:
26-173
Consumers who have difficulty with any disposal step or need additional instruction should contact [email protected], SangoheI is contacting all known purchasers directly.
If you need assistance or have questions about a product recall, please contact the recall Email.
Email Support: [email protected] (Reply within 24 hours)
Please provide accurate order information, proof of destruction, and other required materials.
1.Accurate order information (e.g., order number, product details)
2.Proof of destruction (e.g., photos or video)
3.Other required documents
Once we receive and verify the information, we will process the refund promptly.
Option 1: Self-Service Refund (Recommended)
Regarding your inquiry about order #[Order Number], to resolve this most efficiently, we recommend that you first request a refund directly through Amazon's official return process.
• Faster refund timeline
• Simple, step-by-step process
• Full visibility on status
Option 2: Assisted Refund
If you cannot proceed via self-service, please email ([email protected]) us with the following materials. Upon verification, we will initiate the refund on your behalf through Amazon
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